Refund Policy
Our commitment to customer satisfaction and transparent refund process.
Introduction
At Artifin, we provide high-quality digital products with instant download access. Since our products are digital in nature, we maintain a strict no-refund policy. Please review this policy carefully before completing a purchase.
1. No Refunds on Digital Products
All sales of digital products are final and non-refundable. Because of the nature of digital goods, we cannot issue refunds, returns, or exchanges once a product has been purchased and delivered.
2. Exceptions - File Issues or Corrupt Downloads
If you encounter any of the following issues, we will assist you:
- The product file is corrupt or cannot be opened.
- The download link is not working or has expired.
- The file received is different from the one purchased.
In such cases, please contact us within 7 days of purchase at artifin.help@gmail.com, and we will provide a working file or an updated download link.
3. Duplicate Charges
If you were accidentally charged twice for the same product, please contact us with proof of the duplicate transaction, and we will process a refund for the additional charge.
4. No Refunds for User Errors
Refunds will not be issued for the following reasons:
- You changed your mind after purchase.
- You mistakenly purchased the wrong product.
- You do not have the required software or tools to use the product.
- You misunderstood the product description before purchase.
5. License & Usage Responsibility
Before completing a purchase, please review the license terms for each product (such as Resale Rights, Master Resale Rights, or Private Label Rights) to confirm it suits your needs. We are not responsible for misuse or misinterpretation of licensing rights.
6. Contact Us for Support
If you have questions or encounter issues with your purchase, please reach out to us:
Email: artifin.help@gmail.com
Website: www.artifin.net
We are happy to assist you with product-related issues within the scope of this policy.