Digital Products Refund Policy

At Artifin, we stand behind the quality of our digital products. Due to the nature of digital downloads, all sales are final once the product has been downloaded. However, we want you to be completely satisfied with your purchase.

When Refunds Are Available

• Technical issues preventing download within 48 hours of purchase
• Product significantly different from description
• Duplicate accidental purchases (must be reported within 24 hours)
• Corrupted or damaged files that cannot be resolved

Refund Process

1. Contact our support team at support@artifin.net within 7 days of purchase
2. Provide your order number and detailed reason for refund request
3. Allow 3-5 business days for review and processing
4. Approved refunds will be processed to original payment method within 7-10 business days

What We Cannot Refund

• Change of mind after successful download
• Compatibility issues with your software (check requirements before purchase)
• Products purchased more than 30 days ago
• Bundle deals or discounted items (individual item refunds not available)

Before You Purchase

To ensure satisfaction, we recommend:

• Review product descriptions and preview images carefully
• Check file formats and software requirements
• Contact us with any questions before purchasing
• Read customer reviews and ratings